Customer Care

Origin of Line garments are made with natural and synthetic fibers, used both pure and in blends, enriched with technical finishes such as resin treatments and coatings.

To preserve hand-feel, color, fit and finishes, it is essential to treat them with care, avoiding aggressive washing, high temperatures and mechanical drying.

1. General rules

Wash garments inside out.
Separate light, dark and intense colors.
Use mild, neutral detergents, without optical brighteners.
Do not use bleach.
Do not use fabric softeners: they can alter hand-feel, dye and finishes.
Wash at low temperatures, maximum 40 °C.
Prefer delicate cycles and low spin.
Dry naturally, away from direct sunlight and heat sources.
Always iron inside out, at a controlled temperature.

2. Garment-dyed pieces

Most Origin of Line garments are garment-dyed. This process gives the product depth, irregularity and character.
The color may bleed slightly in the first washes.
Any color variations over time are part of the garment's identity.
Wash separately the first few times.
Avoid localized rubbing when the garment is wet.

3. Cotton / hemp blends

Wash at 30 °C on a delicate cycle.
Low spin.
Dry hanging or flat, reshaping the garment.
Iron inside out at medium temperature, with moderate steam.

4. Nylon / hemp blends

Wash cold or at a maximum of 30 °C.
Use a delicate cycle.
Do not tumble dry.
Do not expose to direct heat sources.
Iron if necessary, inside out, at low temperature.

5. 100% hemp fabrics

Wash at 30 °C.
The fiber may temporarily stiffen when wet and soften with use.
Dry naturally.
Iron inside out at medium/high temperature with steam, if the fabric allows.

6. 100% coated hemp fabrics

Do not machine wash unless otherwise indicated internally.
Clean with a soft, slightly damp cloth.
Do not rub hard.
Do not use solvents, bleach or aggressive detergents.
Do not iron directly on the coated surface. Iron inside out.
Do not tumble dry.
Keep away from heat sources and prolonged sunlight.

7. 100% hemp yarn knitwear

Hand wash or use a wool/delicate cold cycle.
Do not wring.
Dry flat, reshaping the garment.
Do not hang while wet.
Iron only if necessary, inside out, with light steam or a protective cloth.
Keep garments laid flat in the wardrobe or drawer. Not hung.

8. Drying

Do not use a tumble dryer.
Do not dry on radiators or near heat sources.
Avoid direct and prolonged exposure to the sun.
For structured garments: dry on a hanger.
For knitwear: always dry flat.

9. Ironing

Always iron inside out.
Use a protective cloth on delicate fabrics, nylon/hemp and coated surfaces.
Do not press on buttons, zippers, labels, prints or finishes.
Do not iron coated fabrics directly.

10. Final note

Every Origin of Line garment is designed to evolve over time. Hemp, garment dyeing and finishes may develop slight variations in color, hand-feel and surface: these are not defects, but characteristics of the material and of the production process.